C Y N T H I A   R U T L E D G E
 B E A D W O R K & W O R K S H O P S

Shipping - Kits

USA Orders:
Kits shipped within the USA are sent via Priority Mail with Delivery Confirmation.

International Orders:
International kit orders, including Canada and Mexico, are shipped via Global Priority Mail.

Shipping - Booklets

USA Orders:
When ordered separately, Instruction Booklets shipped within the USA are sent via First Class Mail.
*Note: If Booklets are ordered with kits they will be shipped with the kits via Priority Mail.

International Orders:
When ordered separately, International Instruction Booklet orders, including Canada and Mexico, are shipped via International First Class Mail.
*Note: If Booklets are ordered with kits they will be shipped with the kits via Global Priority Mail.

Refunds
All of our kits and instruction booklets are original designs by Cynthia Rutledge. Due to the nature of the product we offer, all sales are final. If you have any questions regarding our Refund Policy, please contact us. Thank you.

Notes
Customers paying by credit card - your credit card will not be charged until the order is ready to be shipped.

About Your Order
When your order arrives in our studio we take great care to make sure it is correct and that we have all the information we need from you to process the order. If we don't, we will contact you via email. This is why your email address is so important.

If you've written us a note, we'll be sure to read it.

We then fill the order, process your credit card and ship it to you. As the note on the left says, we do not charge your credit card until we ship your order. Just thought you'd like to know.